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• Annual Operating Budgets to include income, operating expense, capital expenses and leasing cost

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• Invoice Processing and Payments

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• Monthly Financial Reports to include income/expense variance reporting

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• Operating expense billings and reconciliations

• Identification and recording of all building mechanical systems

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• Creation of a proactive Preventative Maintenance Program to maintain equipment's life

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• Tenant Service Request portal for quick response to Tenant needs

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• Bi-Annual detailed Property Inspections to identify and address mechanical or fire and life safety concerns and building aesthetic improvements

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• Automated system to acquire, track all Tenant and Vendor Insurance

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• Property Insurance master program that will reduce individual property/casualty insurance by 35%

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• Extensive claim management program that manages the process and maximizes all insurance claims

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• Monthly rental invoices

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• Proactive Collection Program for unpaid rents

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• Transparent Delinquent rents reporting to clients

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• Coordination of all necessary repairs and maintenance

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• Utilize building engineers and porters on smaller projects that can be done in-house to reduce cost

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• 3-bid vendor required projects, schedule, monitor and confirm the job was completed to the specifications of the scope

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• Analyze all service contracts, 3 bid those services though an RFP program outlining the specific scope of work and other requirements 

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• Transparent Communication

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• Customized services to meet the requirements of each client

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• Detailed monthly financial and operational reports providing a clear picture of each properties position

• Tenant relations centered around customer service

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• Automated platform for Tenant Service Request

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• Concise communication of building events

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• Maintaining Building operating systems for optimum Tenant comfort

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• Lease management to ensure all covenants of the lease are followed

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• Pre-qualify  all building vendors on ability, service and pricing

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• Maintain a database with all vendor certificates of insurance

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• Manage all vendors while on-site to ensure all projects are completed per the contracted scope

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• Create aggregated contracts to take advantage of lower cost